Returns & Exchanges
At TrendingCustom, we want you to be completely satisfied with your unique purchase. If your order arrives damaged or incorrect, our 30-day return policy ensures a hassle-free resolution to make it right.
Return Process
- 1.Initiate Your Request
Contact our support team via our online portal or email within 30 days of delivery, providing your order number and a brief explanation of the issue.
- 2.Provide Documentation
For items that are damaged or misprinted, please attach high-quality photos or a short video showing the defect to help us expedite your claim.
- 3.Review and Approval
Our quality assurance team will review your submission within 48 hours to verify the error and approve your replacement or refund.
- 4.Receive Replacement or Refund
Once approved, we will either ship out a brand new custom replacement at no extra cost or issue a full refund to your original payment method.